Output jack broke off on my GCX..

lodybo · **Joined:** Tue Nov 21, 2017 5:33 am **Posts:** 4

Hi!

The output jack of my Voodoolab GCX broke off recently after gigging.
I wanted to try and repair it, but noticed that the connector chassis of the jack plug has 3 prongs on the bottom.
I've searched for it but haven't come across a similar plug that I can purchase, only the (more standard) kind which has one prong on the bottom and 2 at the back.

Is this chassis Voodoolab-specific, or am I just looking in the wrong place?

Thanks in advance!

JohnClark · **Posted:** Tue Nov 21, 2017 12:00 pm

Feel free to give us a call or write an email to info@voodoolab.com and we'll get you the correct jack if you would like. Otherwise you can set up a return and we can fix it for you as well as check out the whole GCX.

I hope that helps!

lodybo · **Joined:** Tue Nov 21, 2017 5:33 am **Posts:** 4

Awesome! Sending you an email now

Thanks!

lodybo · **Joined:** Tue Nov 21, 2017 5:33 am **Posts:** 4

JohnClark, I sent you guys an email last week but haven't heard back sadly..
I sent you another one this morning. If necessary, I can provide you with pictures from the board when I opened it up.

JohnClark · **Posted:** Mon Nov 27, 2017 1:03 pm

lodybo wrote:

JohnClark, I sent you guys an email last week but haven't heard back sadly..
I sent you another one this morning. If necessary, I can provide you with pictures from the board when I opened it up.

Sorry, you were likely a victim of unfortunate timing... we have been closed for the Thanksgiving Holiday here.

lodybo · **Joined:** Tue Nov 21, 2017 5:33 am **Posts:** 4

Understandable, no problem

I just replied to your email, so if all goes well the jack should be on its way in no time!

Thanks!

Output jack broke off on my GCX..

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